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Kinrara Community Service Centre

Ng Sze Han黄思汉
Legal

Voice Wall Moderation Policy

Draft · last reviewed 13 October 2026 · to be checked by a lawyer before launch

Welcome

Ideas, complaints and criticism of policies — including YB's own.

Not allowed

3R provocation (race, religion, royalty), hate, threats, personal attacks, other people's personal data, unverified accusations, spam and advertising.

How moderation works

Automatic filters run first (profanity lists in BM, EN and 中文, link blocking, hiding of personal numbers, duplicate detection, three messages per device per day). A moderator then reviews each message once a week: approve, reject with a reason code, or flag for follow-up by the service centre.

Reason codes

R1 3R provocation · R2 hate, threats or harassment · R3 personal data about others · R4 defamatory or unverified accusations against named people · R5 spam, ads or links · R6 off-topic or unreadable · R7 duplicate · R8 urgent personal case: not published, handled by the service centre.

Languages

BM, English and 中文. Tamil messages are accepted when a Tamil-reading moderator is available.

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